FAQ

Frequently Asked Questions

Where is Lone Star Stowaway located?
203 N Cypress St
Gilmer, TX 75644
What are the office hours?
Unmanned Facility - No Office On-site
What are the access hours?
Sunday - Saturday: 5:00 AM - 9:00 PM
Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.
What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.
What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.
What is Noke Smart Lock Technology?
Noke Smart Lock Technology is a Bluetooth-enabled padlocks line, allowing users to control access via a mobile app, eliminating the need for physical keys.